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Get a refund

SeekersUpdated Sep 30, 20261 min read
Short answer

Cancel from Bookings and you'll see what you get back before you confirm, based on the practitioner's policy. Practitioners and organizations can also refund you themselves.

  1. Cancel

    In Bookings, select Manage on the booking, then Cancel booking. You'll see the outcome before you confirm.

  2. Can't cancel online, or want more back?

    Message the practitioner. They, or the organization you booked with, can refund you directly.

If you paid with a gift card, its value goes back on the card the same way. Details are in our payment and refund policy.

How cancellations work

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