Respond to reviews
Clients can review a session once it's completed, and Gyfts checks each review before it goes live. Open Reviews to reply publicly under a review, or flag one that breaks the rules. Whether you can reply depends on your plan; see Plans and pricing. You can't hide or edit a client's review.
- Open Reviews
Find Reviews under My Practice in your dashboard.
- Respond
Select Add a response (or Respond to this review), write your reply, and select Save response. It appears under the review on your profile, labeled with your first name. Edit changes it later.
- Flag a problem
Select the flag icon, pick a reason such as Harassment or abuse or Not my client, and select Submit flag. Our team looks at flagged reviews as soon as we can.
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